Frequently Asked Questions

Find the answers to the most commonly asked questions about the lottery.

What is the Royal Voluntary Service Weekly Lottery?

The Royal Voluntary Service Weekly Lottery is a draw which takes place every week on a Friday.

Each ticket number (issued by Unity Lottery when you sign up) you purchase gives you the chance to win a cash prize up to £25,000.

You can purchase up to 20 numbers per draw for £1 each, giving you even more chances to win a number of great prizes.

Any prizes you win are issued and posted directly to you; there’s no need for you to claim.

You can cancel at any time if you don’t want to remain in the draw.

Can I choose my own number?

No. Your unique lottery numbers are chosen randomly and will be your numbers for the duration of your membership of our lottery. When you enter the lottery, you will be sent confirmation of your unique numbers in your welcome letter.

How old must I be to enter?

The minimum age to enter the Royal Voluntary Service Weekly Lottery is 18.

What can I win?

Every week, you can win the following prizes:

  • Five additional entries into the next draw with a 3-digit match.
  • £25 with a 4-digit match.
  • £1,000 with a 5-digit match.
  • £25,000 jackpot with a 6-digit match.

How much does Royal Voluntary Service receive from each £1 entry?

From each £1 entry, Royal Voluntary Service receive a minimum of 50p (50%).

The remaining 18.4% is used to cover the lottery prize fund and 31.6% on administration costs.

When paying by Direct Debit, why is the price £4.34?

The monthly cost breakdown of £4.34 for playing the lottery is based on paying £1 per week over a 52 week year. As Direct Debits are only collected once monthly, sometimes there will be five weeks in a month and the additional £0.34p is to build up credit to cover the fifth week on the five-week months

How will I know if I’ve won?

The draw takes place every Friday. Once it has taken place, winners are notified by post, and all the winning numbers are published on our website, here.

I've lost my lottery numbers. What should I do?

Don’t worry, we have a record of your number/s. If you’d like us to re-send them, call the Royal Voluntary Service Weekly Lottery helpline on 0330 123 3208 or email info@unitylottery.co.uk.

What are the lottery terms and conditions?

The lottery terms and conditions are a list of rules we adhere to, to ensure you are completely clear about the terms of your entry into our lottery. You can access the terms and conditions here or you can telephone us on 0330 123 3208.

© 2020 Royal Voluntary Service
Royal Voluntary Service is a company limited by guarantee, registered in England and Wales number 2520413 and a registered charity number 1015988 (England and Wales) and SC038924 (Scotland).
Registered office: Beck Court, Cardiff Gate Business Park, Cardiff, CF23 8RP.

Royal Voluntary Service are licensed and regulated in Great Britain by the Gambling Commission under account number 4909.
The promoter of The Royal Voluntary Service Weekly Lottery is Fiona Longhurst, Royal Voluntary Service, Beck Court, Cardiff Gate Business Park Cardiff, CF23 8RP.

The Royal Voluntary Service Weekly Lottery is a Unity Lottery operated on behalf of Royal Voluntary Service by Sterling Management Centre Limited, licensed and regulated in Great Britain by the Gambling Commission under account number 3137.
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